Knowledge Management on the factory floor

Understanding the task at hand is key to effective and high-quality execution. Leverage digital, factory-based Knowledge Management to share knowledge on the shop floor.

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The Basics

Successful Knowledge Management in manufacturing starts with…

A digital platform that provides the basis for efficient knowledge sharing. Three processes are key.

1. Develop

Knowledge needs to be continuously maintained, developed and improved.

2. Store

The way you store knowledge matters, as it needs to be easily consumable.

3. Consume

You must be able to quickly find the right information.

1. Develop

Knowledge Management starts with how you capture knowledge

Capturing tacit knowledge in a digital reusable format is key. Here’s how we do this.

Feedback field

Every knowledge request contains a feedback field. Collect and manage feedback in a structured way using a task-driven system, and continuously improve your content.

New idea button

The feedback field is present everywhere—from defects, analytics, knowledge, SOPs to inspections. This enables workers to provide feedback and submit ideas, resulting in new articles and article updates.

Superb user experience

Thanks to a superb user experience, everyone can easily create new content for your knowledge base.

5 Steps to improving Knowledge Management in Your Factory

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Maturity Matrix

Check out what your plant knowledge management maturity is by using our maturity matrix.
Download the pdf or request a report for your business for free.

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2. Store

Store knowledge in different ways

There’s not one format that fits all when it comes to storing. We support multiple types to capture information for efficient knowledge management in manufacturing.

Supported knowledge capturing types

Text articles
Interactive photos
Videos
Step-by-step procedures incl. images & inputs

Help workers find the exact information they’re looking for using clickable illustrations or photos

The power of connected features

For an optimal user experience, factory-based Knowledge Management is woven into other modules too: Standard Operating Procedures, Smart Forms and Maintenance Plans. This means all features mentioned here are also available there.

3. Consume